Introduction:
Speedy Care Health is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the National Disability Insurance Scheme (NDIS) and relevant privacy laws.

Information We Collect:
We collect personal information necessary for the provision of NDIS disability support services. This may include, but is not limited to, names, addresses, contact details, medical records, and other relevant information.

Purpose of Collection:
Personal information is collected for the primary purpose of providing quality disability support services, managing client records, and meeting our legal obligations. We do not use or disclose personal information for purposes unrelated to our services without consent.

How We Collect Information:
We collect information through direct interactions with clients, their representatives, or other authorized individuals. Additionally, we may collect information from NDIS agencies, healthcare providers, and other relevant sources with proper consent.

Use of Personal Information:
Personal information is used to facilitate the provision of disability support services, communicate with clients, manage appointments, and comply with regulatory requirements. We may also use de-identified information for internal analysis and improvement purposes.

Disclosure of Information:
We may disclose personal information to third parties, such as NDIS agencies, healthcare providers, or as required by law. However, we ensure that any third party adheres to privacy and confidentiality standards.

Security Measures:
Speedy Care Health employs industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our staff undergo training to ensure the proper handling of sensitive information.

Access and Correction:
Clients have the right to access and correct their personal information held by Speedy Care Health. Requests for access or corrections should be made in writing to our Privacy Officer.

Complaints:
If you believe your privacy has been breached, please contact our Privacy Officer. We will investigate and respond to complaints in a timely and appropriate manner.

Changes to Privacy Policy:
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updated policies will be made available on our website.

By engaging with Speedy Care Health’s services, you acknowledge and consent to the terms outlined in this Privacy Policy. For any questions or concerns regarding privacy matters, please contact our Privacy Officer at contact@speedyhealth.com.

Effective Date: January 2024

Speedy Care Health